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 Letter From President David M. Johnson (DJ)

David M. Johnson (DJ) - President of Professional Fire Restoration Services (PFRS)
To Our Insurance Industry Friends:

If you are not already familiar with Professional Fire Restoration; I would like to take a brief moment of your time to introduce ourselves. Professional Fire Restoration is the largest disaster recovery company of its kind specializing in fire, smoke and water damage in Upstate New York. With more than 20 years of experience, we have long been regarded as the areas finest when it comes to disaster restoration. We are known throughout the community and insurance industry as the area's premier restoration company. It is our goal to provide expedited and superior service to families and business owners in the event of fire, smoke or water damage.

Currently, Professional Fire Restoration has over 40 employees, 30 of which are uniformed and trained field technicians available to serve the community 24 hours a day, 7 days a week. With our more than 20,000 square foot climate-controlled warehouse space we offer our customers the option of cleaning on-site or off-site. The warehouse allows us the unique ability to assist our customers in mitigating risk by safely protecting and storing contents that may be salvageable from a home or business in the event the structure has sustained severe damage. Once repairs are complete, our moving crew will safely return all itemized contents to the customer in order for you to be back in your home or office as soon as possible.

More important, because of our reputation, respect and rapport with insurance agents, insurance companies and independent adjusters, our mutual goal is achieved. The insured is satisfied with our rapid response and quality workmanship as well as with their insurance company for the quick and hassle free settlement of their claim.

We provide the highest standard of professional services and our work is unconditionally guaranteed. We are number one because of our dedication and because we care. Enclosed please find testimonial letters which are representative of the type of recommendations we receive each and every day. I hope we can be of service to you in the future.

Very truly yours,

David M. Johnson (DJ)
President